Odoo: Best ERP For Retail Business In Malaysia
Despite the challenges of the pandemic, Malaysia’s retail industry saw a positive growth rate of 33.3% in 2022. And you know what?
Technology plays a huge role in this success.
But don’t worry, physical stores still have their charm and appeal to customers who want to enjoy a shopping experience with a glass of wine in hand.
To ensure long-term success, it is important for retailers like you to make smart investments in business management software.
There are many options out there, but if you want a complete business management solution, Odoo ERP is the way to go.
With its reliability and functional benefits, Odoo ERP can keep your customers at the heart of your business decisions.
If you are interested in learning more about how Odoo can benefit your retail business, keep reading!
The following section will highlight some of the ways in which Odoo ERP can help you streamline your operations, improve customer satisfaction and enhance inventory management.
Let’s dive in!
6 Benefits of Implementing Odoo Retail ERP In Malaysia
If you're a retail business owner in Malaysia, you might want to consider Odoo as your go-to ERP system.
In Malaysia, Odoo is one of the best ERP systems for retail businesses.
Odoo provides a wide array of features to automate all your retail business operations from brick-and-mortar shops to online platforms with ease, improving the overall performance of your retail business.
With Odoo ERP, you can sell your products and expand your retail business effortlessly.
So, let’s dive into 6 ways of how implementing Odoo ERP in your retail business in Malaysia can help you grow and thrive.
Payment gateway backup
Keep retail store stay operation
Sell on the move
Improved cash flow
No more stockout or overstock
Keep your customers coming back
Payment gateways backup
Even the best payment services in the world can experience downtimes, and that could cause problems for your retail store if you are relying on just one payment gateway.
That is why it is a good idea to work with Odoo POS and use its multiple payment gateways method.
By doing so, you can quickly reroute transactions to another vendor, ensuring your customers have a smooth and speedy payment experience every time.
This is especially important when your customers are in a hurry and your competitors are trying to steal them away.
Plus, some payment services may not support the type of card or currency your customers prefer, which can cause abandoned purchases leading to lost sales.
But with Odoo POS, you can switch payment gateways on the fly to keep things moving and prevent frustrating failed payments.
Keep retail store stay operation
You know how frustrating it can be when you lose internet connectivity at your retail store, especially when it is crunch time and you got customers waiting in line to buy,
But don’t worry, with Odoo POS system, you can keep your store operational and accessible to customers at all times, even when you’re completely disconnected from the Internet.
This feature helps you avoid losing sales due to technical issues, and everything gets recorded and updated correctly in the system.
When the connection is restored, everything gets synchronized and you are good to go!
Plus, Odoo POS system is great because it helps you integrate POS with other applications and manage multiple customers at the same time.
That way, you can stay on top of things and keep your business running smoothly, no matter what comes your way.
Sell on the move
As retailers, you need a POS system that is flexible and doesn’t tie you down to one location.
Odoo’s mobile POS app is perfect for that! It is compatible with any mobile device and doesn't require any installation.
And if you use Odoo POS with a smart touchscreen system, it becomes even more user-friendly for your cashiers. Because Odoo POS can display the most commonly sold products on your screen, speeds up the checkout process.
With Odoo's mobile POS app, you can sell on the move, whether you are in your store or outside at events or trade shows.
Its mobile compatibility can help you reach a wider customer base, leading to more sales and increased revenue.
So, you don’t miss out on any sales opportunities with Odoo POS!
Improved cash flow
With more customers turning to online purchases, having a strong online presence of your business is essential to keep up with the competition.
That’s where Odoo eCommerce comes in! Odoo eCommerce allows retailers to sell any products online, creating a seamless shopping experience for customers across all channels.
For Malaysian retailers, this means expanding sales channels beyond physical stores to reach a wider audience and increase revenue.
Odoo eCommerce also makes receiving payments online easy and secure, reducing the need for cash transactions and streamlining the payment process.
This means faster order processing and shorter wait times for payment receipts, making customers happy and increasing their loyalty.
Plus, with options like online selling or in-store pickup, Odoo eCommerce gives retailers the flexibility they need to meet their customers’ unique needs and stay ahead of the game.
Proper inventory management
Inventory management cannot be an afterthought, as it can make or break your retail business.
Overstocking or stockout can lead to lost sales and wastage, which you and other retailers don’t want that to happen.
Odoo Inventory can help you avoid these issues by giving you complete visibility of your inventory levels in real time. You can track inventory movements and set automated min/max points to ensure you always have the right amount of products on hand at the right time.
Odoo Inventory also provides insights into which products are selling well and which ones are not, at certain periods.
With all this information available, you can make informed decisions about what to reorder, when to reorder, and how much to reorder.
Having Odoo Inventory is like having a virtual inventory assistant that does all the heavy lifting for you.
Keep your customers coming back
Absolutely, keeping customers coming back is crucial for any retail business, but managing multiple loyalty programs can be overwhelming.
In Odoo POS, the loyalty program tools help you to create and customize loyalty points and rewards that align with your business goals and customer preferences.
You can easily set up conditional rules such as minimum quantity, purchase amount, and product types, as well as rewards like discounts, free gifts, free shipping, and gift cards.
Plus, you can set expiration dates and select the specific products involved to keep your customers incentivized.
By using Odoo POS for loyalty program management, you can save time and resources while also boosting customer engagement and retention.
To put it simply, Odoo ERP is a powerful platform that lets you manage everything in one place, and one of its most useful apps is Odoo POS.
With Odoo POS, you can do so much more than just process payments. You can also manage your inventory, set up loyalty programs, and integrate with other Odoo apps seamlessly.
This makes it easy to run your retail business, whether you have a physical store, an online platform, or both.
And the best part? As your business grows, Odoo ERP grows with you.
If you're a retailer in Malaysia and you're interested in learning more, we're here to help.
At Onnet Consulting, we specialize in integrating the Odoo ERP system into your business process.
Contact us today for a free demo presentation and let's collaborate to take your retail business to the next level.